Salesforce Insights in 5 Minutes·Issue #197·For AI enthusiasts
Building Agentic RAG: Setting Up Web Crawlers in Data Cloud (Part 1)
AI agents are only as good as the data behind them. In fast-changing fields like aviation, things like routes and schedules change all the time - if an agent uses old info, it can give wrong answers and lose customer trust. This guide shows how to build a full Agentic RAG pipeline in Salesforce using Data Cloud, Agentforce Studio, and Prompt Builder: setting up a web crawler to pull in fresh data, turning it into searchable chunks, creating a custom retriever, and deploying an Agentforce subagent that gives accurate, real-time answers.
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