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Issue · #196 23 articles · sent Tue Oct 20 · here since Thu Oct 22

10 Claude Use Cases for Admins, Red Team Agent: Native Pen Testing Coming

From the curator, Grzegorz Skaruz: It's already Tuesday evening here in Poland, but I made it in time. Another week, another pile of Salesforce news to sort through. Read the whole note

It's already Tuesday evening here in Poland, but I made it in time. Another week, another pile of Salesforce news to sort through. This edition leans heavy on AI, no surprise there. Claude keeps popping up everywhere, including some genuinely useful ways admins can start using it daily (with the usual caveat: don't blindly trust what it spits out). Then there's the native Red Team Agent Salesforce announced at Dreamforce, which could finally make penetration testing less of a luxury for orgs that never had the budget for it. Winter '27 is live too, and it's not one flashy headline feature this time but a bunch of smaller wins across data, security, and Flow Builder worth sharing with your team. And if you're using MCP or building AI agents, you'll want to know Salesforce is about to start charging for that access through Flex Credits. Worth understanding before November. Dig in below.

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  1. Salesforce Insights in 5 MinutesIssue #196Winter'27

    Salesforce Winter '27 Is Live: 10 Features to Share With Your Users

    Salesforce's Winter '27 release is live, and users are already noticing changes. There's no single big feature this time - instead, it's a mix of updates across Sales Cloud, Service Cloud, and the core platform. AI is the big theme, with Agentforce showing up in sales forecasting, prospecting, case management, and customer chats. Plus, regular platform upgrades make everyday tasks quicker. Here's a rundown of 10 practical features worth sharing with your team.

    salesforceben.com 0 comments 0 reads Read the article

  2. Salesforce Insights in 5 MinutesIssue #196Winter'27

    Salesforce Winter '27 Is Live: 12 Features to Share With Your Team

    Winter '27 has been rolling out since September, with final updates landing in early October. If the team's been buried in projects, chances are nobody's checked the release notes yet. Agentforce is getting the spotlight again, but there's plenty here for admins, developers, and architects too. Flow Builder just got one of its biggest upgrades in years. Here are 12 Winter '27 features worth sharing with the team, starting with Flow.

    salesforceben.com 0 comments 0 reads Read the article

  3. Salesforce Insights in 5 MinutesIssue #196Winter'27

    Winter '27 Release: Trigger Salesforce Flows With Multiple Records

    Winter '27 brings a cool upgrade: now multiple records can be selected from a List View or Related List and sent straight into a Screen Flow. To set it up, just create a Text Collection variable named "ids" in Flow Builder (marked as available for input) - that's where the selected record Ids land. Then build a screen flow, turn it into a quick action on the object, and add that action to the List View or Related List. Simple setup, but a powerful way to process multiple records at once.

    salesforceben.com 0 comments 0 reads Read the article

  4. Salesforce Insights in 5 MinutesIssue #196Winter'27

    Salesforce Winter '27 Admin Highlights: Top Data, Security and UX Gems

    Winter '27 brings solid behind-the-scenes upgrades for Salesforce admins. Instead of flashy headline features, this release focuses on the everyday stuff that makes admin life easier - better data governance, smoother user management, more flexible Lightning UI customization, and improved tools for tracking system performance. Basically, if your job involves managing permissions, cleaning up record access, tweaking page layouts, or keeping security checks in order, this update's got some real wins for you.

    salesforcebreak.com 0 comments 0 reads Read the article

News in this section is curated by Grzegorz Skaruz for his weekly newsletter, Salesforce Insights in 5 Minutes. Devs, admins and architects get the full issue every Tuesday - free, no spam, unsubscribe anytime.